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Contacting the ASC/ITC

For all enquiries from prospective academies, academies and instructors relating to the Cisco Networking Academy Program and instructor training please contact our team through one of the below methods:

NOTE: University students please contact your instructor.


Contact our global email address catc@bcu.ac.uk.

Please include the following information to allow faster responses to your query:

  1. Your Name
  2. Academy name
  3. Academy ID number


The standard hours of operation for the ASC/ITC are 09:00 - 17:00hrs Mon-Fri.

An out of hours support mobile number is available to academies that have a valid premium support contract with the ASC/ITC.

Colleen Gavin on +44 (0)121 331 5435

TEE reception on +44 (0)121 331 5400


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